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Privacy policy

This explains how MeetPin handles personal information and usage data.

最終更新日: 2026年10月1日

If a translated version differs from the Japanese version, the Japanese version prevails.

MeetPin(hereinafter referred to as the "Operator") manages information handled by MeetPin (hereinafter referred to as the "Service") according to the following policy.

1. Information to be obtained

  • Organizer's name or display name, email address, phone number, profile, and credentials
  • Participant display name, profile image/introduction, public setting, group participation information
  • Location information permitted by the device and the time it was obtained
  • Chat/call connection information, block/report details
  • Technical information necessary to provide services such as notification tokens, terminals, OS, languages, etc.
  • Purchase status, product ID, identification information necessary for transaction confirmation
  • Access date and time, errors, communication status, and logs necessary to prevent unauthorized use

To assess automated website access, we check JavaScript execution, the presence of interaction events and an automation flag. We do not collect input content, keys or coordinates. Source IP and User-Agent are used temporarily for checks; raw values and persistent device identifiers are not stored in this access history.

2. Purpose of use

  • To process invitations to, joins, exits from, and disbands groups;
  • To provide meeting, roll call, and current location confirmation of organizers and participants;
  • To provide chat, phone calls, and push notifications
  • To verify your identity, manage your account, and check your purchase status.
  • To investigate, block, suspend use, and ensure security of nuisance activities.
  • To investigate failures, improve quality, and respond to inquiries.
  • To take legally necessary measures

3. Location information

Location information is provided by users on their devices and is used for joining support and roll calls while participating in a group. As a general rule, the information is updated on the server with the latest location, and is not used to store movement routes as a history. You can stop sending location information by setting your device or operating within the app.

4. Sending to external services

Information may be sent to the following businesses or functions to the extent necessary for the operation of this service.

  • Apple: App distribution, subscriptions, iOS notifications
  • Google (when Android version is available): App distribution, notifications
  • Expo: When using app updates and notification delivery
  • Cloudflare: DNS, encrypted communication, tunnel connections, security
  • Communication relay service: call connection between different networks
  • Translation service: When processing the target text when using the translation function

Each business operator handles information based on its own terms and conditions and privacy policy.

5. Retention period and deletion

Information will be retained for as long as necessary for service provision, security, and legal compliance. Group information of participants will be deleted if they leave, disband, or do not communicate for a certain period of time. When deleting an organizer account, related data will be deleted, except for information that must be retained by law or to prevent unauthorized use. Data remaining in the backup will be erased sequentially according to the normal update cycle.

6. User management

  • You can change permissions such as location information, notifications, camera, etc. from the device settings.
  • Participants can set their names to be made public and chat/calls from other participants.
  • Participants can leave the group.
  • Organizers can change their profile and delete their account from within the app.
  • Profile templates saved on your device can be deleted on your device.

Account and data deletion instructionsPlease also check.

7. Safety management

The operator will take reasonable safety management measures to prevent information leakage, falsification, and unauthorized access, such as communication encryption, authentication, access control, authority separation, and log confirmation.

8. Disclosure, correction, deletion, etc.

If a person requests disclosure, correction, suspension of use, deletion, etc. of retained personal data, we will respond after confirming the identity in accordance with laws and regulations.

9. Use by minors

If you are a minor, please use this site with the consent of a legal representative such as a guardian, if necessary. You must understand the nature of sharing location information before using it.

10. Changes in policy

This policy may be revised in response to changes in functionality or laws. We will notify you of any material changes by posting a notice on the Service or this Site.

11. Contact us

Operator: MeetPin

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MeetPin

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